Notice of Privacy Practices

Effective Date: 10/2/2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our commitment to your privacy

Compass Recovery, Inc. is required by law to maintain the privacy of your protected health information (PHI), to give you this notice of our legal duties and privacy practices, to follow the terms of the notice currently in effect, and to notify you if a breach affects your unsecured PHI. Because we provide substance use disorder (SUD) treatment, your records are also protected by federal confidentiality rules at 42 CFR Part 2 and by California law, including the Confidentiality of Medical Information Act.

How we may use and disclose your information

• Treatment: to provide, coordinate, and manage your care among our clinical team and, with your consent, with outside providers.
• Payment: to bill and collect from your health plan or other payers, with your consent where Part 2 requires it.
• Health care operations: for quality improvement, staff training, accreditation, licensing, and business management.
• With your written consent: Part 2 generally requires your written consent before we disclose SUD records. You may give a single consent covering future uses for treatment, payment, and health care operations, and you may revoke it in writing at any time, except for action already taken.
• Without your consent, only as the law permits: medical emergencies, reporting suspected child abuse or neglect, certain research and audit activities, public health reporting of de-identified information, and a court order that meets Part 2 requirements.

Special protections for SUD records

Your SUD treatment records, or testimony describing them, may not be used or disclosed in any civil, criminal, administrative, or legislative proceeding against you unless you give specific written consent or a court issues an order that meets 42 CFR Part 2. Federal law restricts anyone who receives your records with your consent from redisclosing them except as permitted.

Your rights

• Get a copy of your health and claims records, in paper or electronic form.
• Ask us to correct information you think is incorrect or incomplete.
• Request confidential communications, such as contact at a different address or phone number.
• Ask us to limit what we use or share. If you pay for a service in full out of pocket, you may ask us not to share that information with your health plan.
• Get a list of those with whom we have shared your information.
• Get a paper copy of this notice at any time, even if you agreed to receive it electronically.
• Choose someone, such as a legal guardian or personal representative, to act for you.

Fundraising and marketing

We do not sell your information or use it for marketing without your written authorization. If we ever contact you for fundraising, you may opt out at any time.

Changes to this notice

We may change this notice, and changes will apply to all information we hold. The current version will be posted on this page and available at our facility.

Questions or complaints

Contact our Privacy Officer:
Compass Recovery Privacy Officer
9431 Alderbury St., Cypress, CA 90630
Phone: (949) 444-9047
Email: contact@compass-recovery.com

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at hhs.gov/ocr/complaints. We will not retaliate against you for filing a complaint.